Minor impactResolvedCommunication

Mailgun incident: EU email delivery latency

Mailgun reported this minor-impact incident on its official status page on Sep 1, 2025, 16:23 UTC. It was resolved after 48 min.

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Sep 1, 2025, 16:23 UTC
started
Sep 1, 2025, 17:11 UTC
resolved
48 min
duration
Minor
impact

Affected components

  • Events & Logs
  • Inbound email processing
  • Outbound Delivery
  1. resolvedSep 1, 2025, 17:11 UTC

    This incident has been resolved.

  2. monitoringSep 1, 2025, 16:53 UTC

    Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound routes, forwards, webhook delivery, and unsubscribe processing.

  3. monitoringSep 1, 2025, 16:38 UTC

    A fix has been implemented and we are monitoring the results.

  4. identifiedSep 1, 2025, 16:38 UTC

    We are continuing to work on a fix for this issue.

  5. identifiedSep 1, 2025, 16:31 UTC

    We are continuing to work on a fix for this issue.

  6. identifiedSep 1, 2025, 16:25 UTC

    The issue has been identified and a fix is being implemented.

  7. investigatingSep 1, 2025, 16:23 UTC

    Email's sent from our Europe region may be experiencing increased delivery times. We are currently investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Mailgun have incidents?

Mailgun reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 17m. See Mailgun's uptime and incident history

Mailgun incident on Sep 1, 2025: EU email delivery latency · APIStatus.watch