Major impactResolvedCloud

Mapbox outage: Uploads API jobs not processing

Mapbox reported this major-impact incident on its official status page on Nov 10, 2023, 00:23 UTC. It was resolved after 1h 55m.

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Nov 10, 2023, 00:23 UTC
started
Nov 10, 2023, 02:18 UTC
resolved
1h 55m
duration
Major
impact

Affected components

  • API
  1. resolvedNov 10, 2023, 02:18 UTC

    All operations have returned to normal, and the backlog of jobs has been cleared.

  2. monitoringNov 10, 2023, 02:18 UTC

    We are continuing to monitor for any further issues.

  3. monitoringNov 10, 2023, 01:43 UTC

    We are seeing recovery and continue to process the backlog of jobs affected.

  4. identifiedNov 10, 2023, 01:02 UTC

    We have resolved the issue for newly created uploads. We continue to work through the backlog of uploads that are still processing.

  5. identifiedNov 10, 2023, 00:41 UTC

    The issue has been identified and a fix is being implemented.

  6. investigatingNov 10, 2023, 00:23 UTC

    We are investigating reports of processing issues with the Uploads API.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mapbox's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Mapbox have incidents?

Mapbox reported 0 incidents in the last 90 days. See Mapbox's uptime and incident history

Mapbox outage on Nov 10, 2023: Uploads API jobs not processing · APIStatus.watch