Critical impactResolvedCloud

Mapbox outage: Maps API errors

Mapbox reported this critical-impact incident on its official status page on Jun 13, 2023, 19:20 UTC. It was resolved after 4h.

Right now Mapbox is operational. Live Mapbox status →

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Jun 13, 2023, 19:20 UTC
started
Jun 13, 2023, 23:20 UTC
resolved
4h
duration
Critical
impact

Affected components

  • API
  • Mapbox Traffic Data
  • Traffic Congestion Visual Layer
  1. resolvedJun 13, 2023, 23:20 UTC

    This incident has been resolved.

  2. monitoringJun 13, 2023, 22:24 UTC

    Delivery of Mapbox Traffic Data to customers and Traffic Maps V1 have recovered. We continue to monitor both services.

  3. monitoringJun 13, 2023, 21:33 UTC

    Live traffic prediction has recovered but delivery of live traffic to Mapbox Speeds customers is still degraded.

  4. monitoringJun 13, 2023, 20:40 UTC

    We are seeing decreased error rates for the Mapbox Tiling Service and Offline Map downloads. We will continue to monitor the services.

  5. investigatingJun 13, 2023, 20:24 UTC

    We are continuing to investigate the issues with Mapbox Tiling Service, Mapbox Traffic, and Offline Map downloads.

  6. investigatingJun 13, 2023, 20:07 UTC

    We are investigating degraded refreshing of Traffic Maps V1 in some regions. Users of Traffic Maps V1 may experience stale traffic that does not reflect the current conditions on the road.

  7. investigatingJun 13, 2023, 19:56 UTC

    We are continuing to investigate this issue.

  8. investigatingJun 13, 2023, 19:37 UTC

    We are investigating degraded generation of Live Mapbox Traffic predications and delivery to customers.

  9. investigatingJun 13, 2023, 19:20 UTC

    Offline map downloads and Mapbox Tiling Service are showing high error rates

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mapbox's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Mapbox have incidents?

Mapbox reported 0 incidents in the last 90 days. See Mapbox's uptime and incident history

Mapbox outage on Jun 13, 2023: Maps API errors · APIStatus.watch