Minor impactResolvedAnalytics

Mixpanel incident: Issues with loading Mixpanel.com

Mixpanel reported this minor-impact incident on its official status page on Aug 11, 2025, 09:19 UTC. It was resolved after 4h 31m.

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Aug 11, 2025, 09:19 UTC
started
Aug 11, 2025, 13:50 UTC
resolved
4h 31m
duration
Minor
impact

Affected components

  • Application Availability (EU)
  • Application Availability (IN)
  • Application Availability (US)
  1. resolvedAug 11, 2025, 13:50 UTC

    This incident has been resolved.

  2. monitoringAug 11, 2025, 11:41 UTC

    Mixpanel.com is up and running again. We continue to monitor the performance and its stability, but for now, we are not experiencing any further latency.

  3. monitoringAug 11, 2025, 10:51 UTC

    We're continuing to work together with the downstream provider and are seeing a recovery of the latency. Error rates for loading reports dropped to nearly 0. We are monitoring the performance for now and will update once the issue has been resolved completely.

  4. identifiedAug 11, 2025, 10:19 UTC

    We have requested a capacity increase with the downstream provider. The latency remains high, but the loading issues occur only intermittently now.

  5. identifiedAug 11, 2025, 09:37 UTC

    We're continuing to see degraded query performance. The issues we're seeing are due to a latency with a downstream provider. The provider has been contacted and is investigating. We're continuing to work with our provider to resolve these issues.

  6. investigatingAug 11, 2025, 09:19 UTC

    We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mixpanel's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Mixpanel have incidents?

Mixpanel reported 4 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 4h 59m. See Mixpanel's uptime and incident history

Mixpanel incident on Aug 11, 2025: Issues with loading Mixpanel.com · APIStatus.watch