MongoDB Atlas incident: [Atlas for Government] Data plane node logs unavailable for last 6 days

Affected components

• MongoDB Atlas for Government

1. resolvedMay 22, 2026, 22:17 UTC

   The data plane node log download has recovered.

2. monitoringMay 22, 2026, 21:17 UTC

   We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.

3. investigatingMay 22, 2026, 20:32 UTC

   The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in MongoDB Atlas's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does MongoDB Atlas have incidents?

MongoDB Atlas reported 15 incidents in the last 90 days, 7 of them major or critical. A typical incident lasted 2h 31m. See MongoDB Atlas's uptime and incident history