Minor impactResolvedMedia

Mux incident: Issues downloading MP4 assets

Mux reported this minor-impact incident on its official status page on Apr 27, 2026, 20:08 UTC. It was resolved after 7h 42m.

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Apr 27, 2026, 20:08 UTC

started

Apr 28, 2026, 03:50 UTC

resolved

7h 42m

duration

Minor

impact

Affected components

Mux Video - Live
Mux Video - VOD

Timeline

updates from Mux's status page ↗

resolvedApr 28, 2026, 03:50 UTC
This incident has been resolved.
monitoringApr 27, 2026, 20:09 UTC
A fix has been implemented and we are monitoring the results.
investigatingApr 27, 2026, 20:08 UTC
Small percentage of static rendition downloads. We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history

← Previous: Increased re-buffering and errors for some assets and live streams (Apr 22, 2026)Next: Mux Data Pipeline Latency for EU Customers (Apr 28, 2026) →