Mux incident: EU Data ingest collection issues

Affected components

• Mux Data - Data Collection

1. resolvedOct 31, 2025, 07:59 UTC

   We have confirmed a transient issue with our cloud service provider from 6:41 UTC until 7:00 UTC for Mux Data collection in the EU. This issue has been resolved.

2. investigatingOct 31, 2025, 07:16 UTC

   We are investigating networking issues resulting in Data collection issues for EU ingest customers from 6:41 UTC until 7:00 UTC.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Convex: elevated latency/errors for a subset of customersMajor · Oct 30, 2025, 23:43 UTC

How often does Mux have incidents?

Mux reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 7h 28m. See Mux's uptime and incident history