npm incident: delay and errors viewing packages and submitting web based authentication

Affected components

• www.npmjs.com website

1. resolvedMar 30, 2026, 19:17 UTC

   This incident has been resolved.

2. monitoringMar 30, 2026, 18:19 UTC

   A fix has been implemented and we are monitoring the results.

3. investigatingMar 30, 2026, 17:56 UTC

   We have implemented some initial fixes. We are continuing to investigate the issue.

4. investigatingMar 30, 2026, 16:41 UTC

   We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in npm's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Snowflake: INC0154408Major · Mar 27, 2026, 18:34 UTC
• Elasticsearch: Elevated error rates for Claude Sonnet 4.5 EIS inference endpointsMajor · Mar 30, 2026, 18:46 UTC
• MongoDB Atlas: MongoDB Atlas for Government: SSO login failures for some usersMinor · Mar 19, 2026, 00:24 UTC

How often does npm have incidents?

npm reported 8 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 59m. See npm's uptime and incident history