Minor impactResolvedDevOps

npm incident: npm support is down

npm reported this minor-impact incident on its official status page on Jan 24, 2024, 17:56 UTC. It was resolved after 1h 40m.

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Jan 24, 2024, 17:56 UTC
started
Jan 24, 2024, 19:37 UTC
resolved
1h 40m
duration
Minor
impact

Affected components

  • www.npmjs.com website

Timeline

updates from npm's status page ↗
  1. resolvedJan 24, 2024, 19:37 UTC

    This incident has been resolved.

  2. monitoringJan 24, 2024, 18:34 UTC

    We are continuing to monitor for any further issues.

  3. monitoringJan 24, 2024, 18:33 UTC

    A fix has been implemented and we are monitoring the results.

  4. identifiedJan 24, 2024, 18:03 UTC

    The issue has been identified and a fix is being implemented.

  5. investigatingJan 24, 2024, 17:56 UTC

    We are currently investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in npm's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does npm have incidents?

npm reported 8 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 59m. See npm's uptime and incident history

← Previous: Degraded performance (Dec 15, 2023)Next: Issue with Private Package Installs (May 3, 2024) →
npm incident on Jan 24, 2024: npm support is down · APIStatus.watch