OpenAI incident: Elevated FedRAMP API error rates for Astra and Sol

1. resolvedOct 21, 2026, 19:34 UTC

   All impacted services have now fully recovered.

2. monitoringOct 21, 2026, 16:46 UTC

   We have applied the mitigation and are monitoring the recovery.

3. investigatingOct 21, 2026, 13:51 UTC

   We are investigating the issue for the listed services.

4. identifiedOct 21, 2026, 13:42 UTC

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

What APIStatus.watch saw

• Oct 21, 2026, 14:20 UTCoperational → partial outage
• Oct 21, 2026, 14:51 UTCpartial outage → degraded
• Oct 21, 2026, 17:05 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitHub: Delays for Pull Requests and Webhook deliveriesCritical · Oct 21, 2026, 14:52 UTC
• Bitbucket: Disrupted Bitbucket availabilityCritical · Oct 21, 2026, 17:22 UTC
• Snowflake: INC20000301Critical · Oct 21, 2026, 18:26 UTC
• Notion: Unable to install connections created by other workspace membersMajor · Oct 20, 2026, 18:46 UTC
• RevenueCat: Apple partial outage for App Store Server API - SandboxMajor · Oct 21, 2026, 12:51 UTC
• Grafana Cloud: Some GCK6 App Project Pages are Failing to LoadMajor · Oct 21, 2026, 13:22 UTC
• Supabase: Project lifecycle operations such as project creation, pausing, and restoration, in all regionsMajor · Oct 21, 2026, 15:36 UTC
• Telnyx: Wireless connectivity disruptionsMajor · Oct 21, 2026, 19:04 UTC
• Cloudflare: Elevated Errors for R2 and Durable Objects in ENAMMajor · Oct 21, 2026, 19:15 UTC
• Shopify: Some merchants encountering error messages when trying to login to their adminsMinor · Oct 8, 2026, 14:49 UTC

How often does OpenAI have incidents?

OpenAI reported 48 incidents in the last 90 days, 9 of them major or critical. A typical incident lasted 1h 34m. See OpenAI's uptime and incident history