OpenAI incident: Elevated errors affecting Work Mode in ChatGPT

1. resolvedSep 15, 2026, 03:11 UTC

   All impacted services have now fully recovered.

2. monitoringSep 14, 2026, 19:42 UTC

   We have applied additional mitigations for Work Mode. We are monitoring to confirm that workspace tools and files are functioning normally for ChatGPT Plus users.

3. monitoringSep 14, 2026, 15:58 UTC

   Earlier today, some ChatGPT Plus users using Work Mode experienced errors starting or resuming tasks, or had limited access to workspace tools and files. We have applied a mitigation and service has recovered. We are monitoring the results.

What APIStatus.watch saw

• Sep 14, 2026, 16:00 UTCoperational → degraded
• Sep 14, 2026, 16:10 UTCdegraded → operational

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How often does OpenAI have incidents?

OpenAI reported 18 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 52 min. See OpenAI's uptime and incident history