Major impactResolvedCloud

OVHcloud outage: [GRA1/3/9/11][Public Cloud] - Instances incident notification

OVHcloud reported this major-impact incident on its official status page on Sep 13, 2026, 09:24 UTC. It was resolved after 1h 15m.

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Sep 13, 2026, 09:24 UTC
started
Sep 13, 2026, 10:39 UTC
resolved
1h 15m
duration
Major
impact

Affected components

  • GRA1
  • GRA11
  • GRA3
  • GRA9
  1. resolvedSep 13, 2026, 10:39 UTC

    We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. <b>Start time :</b> 13/09/2026 09:02 UTC <b>End time :</b> 13/09/2026 10:06 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

  2. identifiedSep 13, 2026, 09:24 UTC

    We are currently experiencing an incident affecting our Public Cloud offering in the GRA1/3/9/11 regions. The root cause has been identified. Please find the details of this incident below : <b>Start time :</b> 13/09/2026 09:02 UTC <b>Impacted Service(s) :</b> Some instances in the GRA region are unavailable. <b>Customers Impact :</b> Customers are temporarily unable to access their instances located on the specified regions. <b>Root Cause :</b> This incident is caused by an unexpected infrastructure malfunction. <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OVHcloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does OVHcloud have incidents?

OVHcloud reported 39 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 3h 19m. See OVHcloud's uptime and incident history

OVHcloud outage on Sep 13, 2026: [GRA1/3/9/11][Public Cloud] - Instances incident notification · APIStatus.watch