Major impactResolvedCloud

OVHcloud outage: [GLOBAL][Identity, Security & Operations] - User Management Incident Notification

OVHcloud reported this major-impact incident on its official status page on Aug 25, 2026, 18:21 UTC. It was resolved after 2h 23m.

Right now OVHcloud is having a partial outage. Live OVHcloud status →

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Aug 25, 2026, 18:21 UTC
started
Aug 25, 2026, 20:45 UTC
resolved
2h 23m
duration
Major
impact

Affected components

  • Identity, Security & Operations || Authentication
  1. resolvedAug 25, 2026, 20:45 UTC

    We are pleased to inform you that the incident affecting our Identity, Security & Operations offering has been resolved. <b>Start time :</b> 25/08/2026 17:52 UTC <b>End time :</b> 25/08/2026 20:40 UTC <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.

  2. identifiedAug 25, 2026, 18:40 UTC

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Identity, Security & Operations offer on the specific global region Here are some supplementary details : <b>Start time :</b> 25/08/2026 18:38 UTC <b>Impacted Service(s) :</b> The user creation and approval service is temporarily unavailable. <b>Customers Impact :</b> Customers are temporarily unable to create new users or use the approval service. <b>Root Cause :</b> A service disruption occurred due to an unexpected infrastructure failure. <b>Ongoing Actions :</b> The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  3. investigatingAug 25, 2026, 18:21 UTC

    We are currently investigating an incident affecting our Identity, Security & Operations offering, which is causing temporary availability issue in the global region Here are some supplementary details : <b>Start time :</b> 25/08/2026 17:52 UTC <b>Impacted Service(s) :</b> The user creation and approval service is temporarily unavailable. <b>Customers Impact :</b> Customers are temporarily unable to create new users or use the approval service. <b>Ongoing Actions :</b> Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in OVHcloud's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does OVHcloud have incidents?

OVHcloud reported 39 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 3h 19m. See OVHcloud's uptime and incident history

OVHcloud outage on Aug 25, 2026: [GLOBAL][Identity, Security & Operations] - User Management Incident Notification · APIStatus.watch