Perplexity outage: Issue with usage based billing

1. resolvedSep 3, 2026, 21:10 UTC

   This incident has been resolved.

2. monitoringSep 3, 2026, 20:44 UTC

   We implemented a fix and are currently monitoring the result.

3. investigatingSep 3, 2026, 20:30 UTC

   Computer is degraded. It is reporting insufficient credits wrongfully

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Perplexity's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• MongoDB Atlas: Impaired Cluster operations in AWS me-central-1 and AWS me-south-1Major · Sep 3, 2026, 16:44 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Telnyx: Intermittent delays for some outbound messagesMinor · Sep 2, 2026, 21:33 UTC

How often does Perplexity have incidents?

Perplexity reported 23 incidents in the last 90 days, 18 of them major or critical. See Perplexity's uptime and incident history