Minor impactResolvedAI/ML

Perplexity incident: Perplexity Website and API incident

Perplexity reported this minor-impact incident on its official status page on Aug 24, 2026, 23:39 UTC. It has since been resolved.

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Aug 24, 2026, 23:39 UTC
started
May 8, 2026, 01:59 UTC
resolved
—
duration
Minor
impact

Timeline

updates from Perplexity's status page ↗
  1. resolvedMay 8, 2026, 04:19 UTC

    This incident has been resolved.

  2. identifiedMay 8, 2026, 02:10 UTC

    We are continuing to work on a fix for this incident.

  3. resolvedMay 8, 2026, 01:59 UTC

    This incident has been resolved.

  4. identifiedMay 8, 2026, 00:30 UTC

    We’ve identified the root cause in the underlying AWS infrastructure. We’re actively working with the AWS team to mitigate the issue and fully restore the service.

  5. investigatingMay 8, 2026, 00:20 UTC

    A small percentage of our users may experience instability while using Perplexity Website and products. We're investigating the incident.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Perplexity's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Perplexity have incidents?

Perplexity reported 23 incidents in the last 90 days, 18 of them major or critical. See Perplexity's uptime and incident history

← Previous: An issue affecting the stability of the website has been detected (Aug 24, 2026)Next: Connector connectivity issues (Aug 24, 2026) →
Perplexity incident on Aug 24, 2026: Perplexity Website and API incident · APIStatus.watch