PlanetScale outage: API and dashboard errors

1. resolvedJul 17, 2026, 17:09 UTC

   API and dashboard service is restored.

2. monitoringJul 17, 2026, 16:59 UTC

   We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.

3. identifiedJul 17, 2026, 16:49 UTC

   We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.

4. investigatingJul 17, 2026, 16:41 UTC

   We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in PlanetScale's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• LaunchDarkly: LaunchDarkly is operational but customer action may be requiredMinor · Jul 10, 2026, 16:00 UTC
• Akamai: Application Load Balancer reporting availability issuesMinor · Jul 16, 2026, 04:21 UTC

How often does PlanetScale have incidents?

PlanetScale reported 9 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 21m. See PlanetScale's uptime and incident history