PyPI outage: Infrastructure Outage

Affected components

• bugs.python.org
• docs.python.org - Backends
• python.org - Downloads Backends
• speed.pypy.org
• wiki.python.org

1. resolvedDec 13, 2024, 15:09 UTC

   This incident has been resolved.

2. monitoringDec 13, 2024, 14:58 UTC

   We have begun seeing recovery across all services as of 14:44 UTC, we are monitoring for stability and ensuring all services are healthy.

3. identifiedDec 13, 2024, 14:45 UTC

   We are continuing to work on a fix for this issue.

4. identifiedDec 13, 2024, 14:23 UTC

   We are continuing to work on a fix for this issue.

5. identifiedDec 13, 2024, 14:00 UTC

   Private networking in our datacenter for these services is currently intermittent, we have opened a ticket with the provider requesting assistance.

6. investigatingDec 13, 2024, 13:59 UTC

   We are continuing to investigate this issue.

7. investigatingDec 13, 2024, 13:48 UTC

   We are continuing to investigate this issue.

8. investigatingDec 13, 2024, 13:44 UTC

   We are currently investigating an infrastructure outage impacting python.org/downloads backends, docs.python.org backends, bugs.python.org backends, wiki.python.org backends, as well as other services.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in PyPI's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Mapbox: Delayed delivery of Mapbox Traffic DataMinor · Dec 10, 2024, 17:37 UTC

How often does PyPI have incidents?

PyPI reported 3 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 3m. See PyPI's uptime and incident history