Minor impactResolvedDevOps

PyPI incident: PyPI File Hosting Latencies and Timeouts

PyPI reported this minor-impact incident on its official status page on Jan 10, 2023, 13:59 UTC. It was resolved after 3h 45m.

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Jan 10, 2023, 13:59 UTC
started
Jan 10, 2023, 17:43 UTC
resolved
3h 45m
duration
Minor
impact

Affected components

  • files.pythonhosted.org - Files

Timeline

updates from PyPI's status page ↗
  1. resolvedJan 10, 2023, 17:43 UTC

    This incident has been resolved.

  2. monitoringJan 10, 2023, 17:37 UTC

    We're seeing improvements after reports from our backend providers that their incident is resolved.

  3. investigatingJan 10, 2023, 16:26 UTC

    We're continuing to investigate with our CDN, but found a potentially related outage published by our backend that we are now tracking as well.

  4. investigatingJan 10, 2023, 14:15 UTC

    We are working with our CDN provider to determine what is contributing to these latencies.

  5. investigatingJan 10, 2023, 13:59 UTC

    We are investigating issues with files.pythonhosted.org causing larger files to experience large latencies and timeouts.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in PyPI's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does PyPI have incidents?

PyPI reported 3 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 3m. See PyPI's uptime and incident history

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PyPI incident on Jan 10, 2023: PyPI File Hosting Latencies and Timeouts · APIStatus.watch