Major impactResolvedDevOps

ReadMe outage: Refactored Hubs Down

ReadMe reported this major-impact incident on its official status page on May 28, 2026, 14:35 UTC. It was resolved after 4d 3h.

Right now ReadMe is operational. Live ReadMe status →

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May 28, 2026, 14:35 UTC
started
Jun 1, 2026, 18:16 UTC
resolved
4d 3h
duration
Major
impact

Affected components

  • Admin Dashboard
  • ReadMe Hubs
  • ReadMe Knowledge Base
  1. resolvedJun 1, 2026, 18:16 UTC

    Our systems have been stable since Friday, May 29th. We're monitoring closely and improving spike detection to prevent recurrence and adding proactive capacity monitoring to detect admin dashboard degradation before it impacts customers. Full root cause analysis coming soon. Thanks for your patience and understanding.

  2. monitoringMay 29, 2026, 18:36 UTC

    Systems remain stable and our team continues to deploy targeted fixes. Work is ongoing to address degraded read performance across the system, including serving all 404s from cache. We’ll be actively monitoring over the weekend, and we will provide a full RCA next week.

  3. monitoringMay 29, 2026, 17:03 UTC

    Systems remain stable, and we are continuing to monitor the situation. Bi-directional sync was on a maintenance job from 9:50 - 11:59 AM (ET) and is now operational.

  4. monitoringMay 29, 2026, 01:49 UTC

    Systems remain stable. Improvements and fixes have been rolled out and we are continuing to monitor.

  5. monitoringMay 28, 2026, 20:04 UTC

    Systems appear stable and we are actively rolling out a series of fixes. We will continue to monitor and provide updates

  6. monitoringMay 28, 2026, 17:53 UTC

    We are receiving reports of degraded performance and are actively investigating. We will provide updates as more information becomes available.

  7. monitoringMay 28, 2026, 15:33 UTC

    We are continuing to monitor for any further issues.

  8. monitoringMay 28, 2026, 15:27 UTC

    A fix has been implemented and we are monitoring the results.

  9. identifiedMay 28, 2026, 14:35 UTC

    Systems are getting back up. We're continuing to work on a permanent fix for this issue.

  10. identifiedMay 28, 2026, 13:43 UTC

    The issue has been identified and a fix is being implemented.

  11. investigatingMay 28, 2026, 13:40 UTC

    We're actively investigating this issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ReadMe's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does ReadMe have incidents?

ReadMe reported 4 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 30m. See ReadMe's uptime and incident history

ReadMe outage on May 28, 2026: Refactored Hubs Down · APIStatus.watch