Major impactResolvedDevOps

ReadMe outage: Guides sections are missing contents

ReadMe reported this major-impact incident on its official status page on Jul 18, 2025, 09:15 UTC. It was resolved after 1h.

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Jul 18, 2025, 09:15 UTC
started
Jul 18, 2025, 10:15 UTC
resolved
1h
duration
Major
impact

Affected components

  • ReadMe Hubs

Timeline

updates from ReadMe's status page ↗
  1. resolvedJul 18, 2025, 10:15 UTC

    We have solved the underlying issue now and all sites should be functioning as expected. This outage was due to a misconfigured caching server which has now been fixed. Most sites stayed up throughout, it was only sites that were updated in the past couple of hours that were affected. Contact us should you have any further questions.

  2. investigatingJul 18, 2025, 09:15 UTC

    We have discovered than some customer's guides sections are missing contents - we are investigating the root cause of this now, as well as fixing affected projects on an individual basis. Please email [email protected] if you are affected.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ReadMe's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does ReadMe have incidents?

ReadMe reported 4 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 1h 30m. See ReadMe's uptime and incident history

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ReadMe outage on Jul 18, 2025: Guides sections are missing contents · APIStatus.watch