RevenueCat incident: ARR/MRR charts are incorrect for some users

Affected components

• Charts

1. resolvedMar 31, 2026, 15:44 UTC

   This incident has been resolved.

2. identifiedMar 31, 2026, 15:43 UTC

   We have applied the fix, and we are currently backfilling the affected charts.

3. identifiedMar 31, 2026, 12:42 UTC

   We have found that the issue only affects charts for Play Store products that have two introductory offers. We are currently testing our fix before the final deployment and backfilling of the affected charts.

4. identifiedMar 31, 2026, 09:59 UTC

   We have identified a problem affecting the Play Store which results in inflated MRR/ARR numbers for Charts v3. We have identified the problem and we are working on a fix.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in RevenueCat's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Inngest: Increased failures with step.fetch, step.ai.inferMajor · Mar 31, 2026, 11:14 UTC
• MongoDB Atlas: MongoDB Atlas for Government: SSO login failures for some usersMinor · Mar 19, 2026, 00:24 UTC
• Pusher: Cluster SA1: Delayed Channels webhook delivery on SA1 clusterMinor · Mar 31, 2026, 12:33 UTC
• Contentful: Customers unable to access Organisation settingsMinor · Mar 31, 2026, 14:58 UTC

How often does RevenueCat have incidents?

RevenueCat reported 10 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 2h 20m. See RevenueCat's uptime and incident history