Sanity outage: Content Agent and Canvas elevated error rate

Affected components

• Canvas
• Content Agent

1. resolvedJan 21, 2026, 15:33 UTC

   This incident is resolved. Our upstream AI provider has recovered and Content Agent and Canvas error rates have returned to normal.

2. monitoringJan 21, 2026, 15:31 UTC

   A fix has been implemented at provider level and we are monitoring the results.

3. identifiedJan 21, 2026, 15:06 UTC

   The issue in our upstream AI provider has been identified and a fix is being implemented.

4. investigatingJan 21, 2026, 15:00 UTC

   We are continuing to investigate this issue.

5. investigatingJan 21, 2026, 14:59 UTC

   We are continuing to investigate this issue.

6. investigatingJan 21, 2026, 14:53 UTC

   We’re investigating elevated error rates impacting Content Agent and Canvas functionality. Some requests may fail, though retries may sometimes succeed. We’re monitoring the upstream AI provider and will share updates as we have more information.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Sanity's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Sanity have incidents?

Sanity reported 10 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 52 min. See Sanity's uptime and incident history