Minor impactResolvedCommunication

SendGrid incident: SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo

SendGrid reported this minor-impact incident on its official status page on Sep 18, 2026, 21:21 UTC. It was resolved after 1h 22m.

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Sep 18, 2026, 21:21 UTC
started
Sep 18, 2026, 22:43 UTC
resolved
1h 22m
duration
Minor
impact

Timeline

updates from SendGrid's status page ↗
  1. resolvedSep 18, 2026, 22:43 UTC

    Twilio customers are still experiencing SMS delivery delays and failures from a subset of Twilio Phone Numbers to Orange network subscribers in the Democratic Republic of the Congo. Our team is actively investigating this issue. We will proceed resolving this post as it is duplicated of this one https://status.twilio.com/incidents/tnhtkwkxbyst.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history

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SendGrid incident on Sep 18, 2026: SMS Delivery Delays and Failures From a Subset of Twilio Phone Numbers to Orange Democratic Republic of the Congo · APIStatus.watch