Minor impactResolvedCommunication

SendGrid incident: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia

SendGrid reported this minor-impact incident on its official status page on Sep 14, 2026, 13:58 UTC. It was resolved after 12h 45m.

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Sep 14, 2026, 13:58 UTC
started
Sep 15, 2026, 02:43 UTC
resolved
12h 45m
duration
Minor
impact
  1. resolvedSep 15, 2026, 02:43 UTC

    The incident has been resolved and User Authentication Identity SNA failure increase for Smartfren in Indonesia is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history

SendGrid incident on Sep 14, 2026: User Authentication Identity SNA Failure Increase for Smartfren in Indonesia · APIStatus.watch