SendGrid incident: SMS Delivery Receipt Failures from Twilio to Multiple Networks in Brazil

1. resolvedAug 29, 2026, 19:55 UTC

   We have observed a recovery in SMS delivery receipts from Twilio to multiple networks in Brazil and are monitoring service stability.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: Increased response times for requestsMajor · Aug 27, 2026, 17:20 UTC
• Twilio: SMS Delivery Failures from Twilio to Dukagjjni KosovoMinor · Aug 21, 2026, 16:15 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El SalvadorMinor · Aug 21, 2026, 21:20 UTC
• Twilio: SMS Delivery Delays from Twilio to I.C.E Costa RicaMinor · Aug 22, 2026, 18:01 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Aug 26, 2026, 14:48 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Twilio: Voice Call Failures and Post Dial Delay from a Subset of Twilio Phone Numbers to United KingdomMinor · Aug 27, 2026, 11:43 UTC
• Twilio: SMS Delivery Receipt Delays from Twilio Long Codes to Liberty Puerto RicoMinor · Aug 27, 2026, 22:17 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Megafon TajikistanMinor · Aug 28, 2026, 07:00 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history