Minor impactResolvedCommunication

SendGrid incident: Intermittent Failures to Update Call Recordings

SendGrid reported this minor-impact incident on its official status page on Aug 28, 2026, 17:31 UTC. It was resolved after 5h 12m.

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Aug 28, 2026, 17:31 UTC
started
Aug 28, 2026, 22:43 UTC
resolved
5h 12m
duration
Minor
impact
  1. resolvedAug 28, 2026, 22:43 UTC

    In progress call recording and call modification are operating normally at this time. This incident has been resolved.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history

SendGrid incident on Aug 28, 2026: Intermittent Failures to Update Call Recordings · APIStatus.watch