SendGrid incident: SMS Delivery Failures from Twilio to Multiple Networks in China

1. resolvedAug 26, 2026, 19:56 UTC

   We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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• Twilio: SMS Delivery Delays from Twilio to I.C.E Costa RicaMinor · Aug 22, 2026, 18:01 UTC
• Twilio: Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in BrazilMinor · Aug 25, 2026, 13:20 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Liberty Mobile Puerto RicoMinor · Aug 26, 2026, 13:44 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Aug 26, 2026, 14:48 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history