SendGrid incident: Missing or Delayed Alert Notifications for Messaging Traffic Anomalies

1. resolvedAug 25, 2026, 16:36 UTC

   The issue affecting Intelligent Alerts has been resolved. Alert notifications have fully resumed. We apologize for any disruption.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Akamai: Reporting data availability issues in 'Traffic by Hostname' reportMinor · Aug 20, 2026, 16:43 UTC
• Twilio: SMS Delivery Failures from Twilio to Dukagjjni KosovoMinor · Aug 21, 2026, 16:15 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El SalvadorMinor · Aug 21, 2026, 21:20 UTC
• Twilio: SMS Delivery Delays from Twilio to I.C.E Costa RicaMinor · Aug 22, 2026, 18:01 UTC
• Twilio: SMS Delivery Delays from Twilio Phone Numbers to Claro Dominican RepublicMinor · Aug 25, 2026, 06:10 UTC
• Twilio: Voice Call Failures, Post Dial Delay, and Silent and One-Way Audio Between a Subset of Twilio Phone Numbers and Multiple Networks in BrazilMinor · Aug 25, 2026, 13:20 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history