SendGrid incident: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Viva Dominican Republic

1. resolvedAug 22, 2026, 05:40 UTC

   The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs to Viva network subscribers in the Dominican Republic is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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