SendGrid incident: SMS Delivery Delays from Twilio to Viva Dominican Republic

1. resolvedAug 21, 2026, 22:00 UTC

   We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: 401 errors due to JWT rejectionsMinor · Aug 14, 2026, 02:23 UTC
• Telnyx: Programmable Wireless data loss in AustraliaMinor · Aug 17, 2026, 19:27 UTC
• Akamai: Reporting data availability issues in 'Traffic by Hostname' reportMinor · Aug 20, 2026, 16:43 UTC
• Twilio: SMS Delivery Failures from Twilio to Dukagjjni KosovoMinor · Aug 21, 2026, 16:15 UTC
• Twilio: SMS Delivery Failures from Twilio to Dukagjini KosovoMinor · Aug 21, 2026, 16:48 UTC
• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Viva Dominican RepublicMinor · Aug 21, 2026, 19:39 UTC
• Twilio: SMS Delivery Receipt Delays from a Subset of Twilio Phone Numbers to Telefonica El SalvadorMinor · Aug 21, 2026, 21:20 UTC

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history