Minor impactResolvedCommunication

SendGrid incident: AI Terms Page Presented When Using Twilio Conversations

SendGrid reported this minor-impact incident on its official status page on Aug 3, 2026, 22:02 UTC. It was resolved after 1h 42m.

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Aug 3, 2026, 22:02 UTC
started
Aug 3, 2026, 23:44 UTC
resolved
1h 42m
duration
Minor
impact

Timeline

updates from SendGrid's status page ↗
  1. resolvedAug 3, 2026, 23:44 UTC

    The issue with AI Terms page presented when using Twilio Conversations has been resolved and Conversations is operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in SendGrid's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does SendGrid have incidents?

SendGrid reported 356 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 17m. See SendGrid's uptime and incident history

← Previous: SMS Delivery Delays From Twilio Short Codes, Long Codes, and Toll-Free Numbers to Bell Canada (Aug 3, 2026)Next: SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (Aug 3, 2026) →
SendGrid incident on Aug 3, 2026: AI Terms Page Presented When Using Twilio Conversations · APIStatus.watch