Critical impactResolvedMonitoring

Sentry outage: EU Region Error, Attachment, and Feedback latency

Sentry reported this critical-impact incident on its official status page on Jul 20, 2026, 11:11 UTC. It was resolved after 5h 46m.

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Jul 20, 2026, 11:11 UTC
started
Jul 20, 2026, 16:57 UTC
resolved
5h 46m
duration
Critical
impact

Affected components

  • Alerting - EU Errors Alerting
  • EU Ingestion - EU Attachment Ingestion
  • EU Ingestion - EU Error Ingestion
  1. resolvedJul 20, 2026, 16:57 UTC

    We have fully burned the backlog of EU error events ingested during the incident. Latency is normal across all event types.

  2. monitoringJul 20, 2026, 16:09 UTC

    We are still burning the backlog of EU region error events received during the incident. We are around halfway through the backlog.

  3. monitoringJul 20, 2026, 14:50 UTC

    The backlog on attachments in our EU region is fully burned, and latency is back to normal. While new error events are being processed with normal latency, we have a backlog of old error events that we are now burning through.

  4. monitoringJul 20, 2026, 14:30 UTC

    We have implemented a fix for our attachment ingestion issue in our EU region, and are monitoring while the backlog burns. We will update here when latency is back to normal.

  5. identifiedJul 20, 2026, 13:47 UTC

    We have implemented a fix for errors and feedback ingestion in our EU region, and latency for those pipelines has returned to normal. We are still working on fixing our attachments ingestion pipeline in EU.

  6. identifiedJul 20, 2026, 13:19 UTC

    We have identified the issue causing errors, attachments, and feedback events to have high ingest latency in our EU region and are continuing to work on a fix.

  7. identifiedJul 20, 2026, 12:24 UTC

    We have identified the issue causing errors, attachments, and feedback events to have high ingest latency in our EU region and are continuing to work on a fix.

  8. identifiedJul 20, 2026, 12:10 UTC

    We have identified the issue causing errors, attachments, and feedback events to have high ingest latency in our EU region and are continuing to work on a fix.

  9. identifiedJul 20, 2026, 11:41 UTC

    We have identified the issue causing errors, attachments, and feedback events to have high ingest latency in our EU region and are working on a fix.

  10. investigatingJul 20, 2026, 11:11 UTC

    we are investigating an issue affecting errors ingestion in the DE/EU region

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Sentry's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Sentry have incidents?

Sentry reported 25 incidents in the last 90 days, 15 of them major or critical. A typical incident lasted 3h. See Sentry's uptime and incident history

Sentry outage on Jul 20, 2026: EU Region Error, Attachment, and Feedback latency · APIStatus.watch