Shippo incident: Elevated error rate on Colissimo Transaction

Affected components

• Colissimo

1. resolvedAug 31, 2026, 07:36 UTC

   This incident has been resolved.

2. investigatingAug 31, 2026, 07:06 UTC

   We have detected an elevated error rate from Colissimo's Transaction API. The carrier appears to be experiencing an outage on their side and we are monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier’s API is restored

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: Increased response times for requestsMajor · Aug 27, 2026, 17:20 UTC
• OVHcloud: [EU-SOUTH-MIL][Containers & Orchestration] - Managed Private Registry incident notificationMinor · Aug 26, 2026, 15:00 UTC
• Snowflake: INC20000150Minor · Aug 28, 2026, 00:07 UTC
• Snyk: Partial Broker Service DegradationMinor · Aug 30, 2026, 14:32 UTC
• Fly.io: Packet loss in ORDMinor · Aug 31, 2026, 07:10 UTC

How often does Shippo have incidents?

Shippo reported 45 incidents in the last 90 days, 30 of them major or critical. A typical incident lasted 2h 31m. See Shippo's uptime and incident history