Shippo outage: UPS Transaction Service Degradation

Affected components

• UPS

1. resolvedNov 1, 2026, 10:22 UTC

   This incident has been resolved.

2. investigatingNov 1, 2026, 09:50 UTC

   We are currently observing an elevated error rate on UPS's Transaction API. Label generation will be unavailable. We have reached out to UPS and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Oct 27, 2026, 21:31 UTC
• Twilio: Silent Network Authentication (SNA) Failure Increase on Indosat in IndonesiaMinor · Oct 28, 2026, 12:14 UTC
• Linode: Service Issue - US-Southeast (Atlanta)Minor · Oct 31, 2026, 17:49 UTC
• Cursor: Service Degradation - Billing and Usage DashboardMinor · Nov 1, 2026, 05:38 UTC

How often does Shippo have incidents?

Shippo reported 89 incidents in the last 90 days, 56 of them major or critical. A typical incident lasted 2h 13m. See Shippo's uptime and incident history