Shippo outage: Elevated error rate on DHL eCommerce Transaction API

1. resolvedJul 29, 2026, 19:48 UTC

   This incident has been resolved.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• HashiCorp Vault: HCP Terraform Workspace Runs Failing with IAM Errors After AWS Provider UpgradeMajor · Jul 29, 2026, 12:36 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to Reliance Jio IndiaMinor · Jul 17, 2026, 15:54 UTC
• Twilio: Voice Call Post Dial Delay and Failures from Twilio Phone Numbers to Claro GuatemalaMinor · Jul 27, 2026, 01:15 UTC
• RevenueCat: Newly created apps error with "The key is not valid or is not compatible with the Bundle ID of your app"Minor · Jul 27, 2026, 10:14 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to Core Communications United StatesMinor · Jul 28, 2026, 03:13 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Metfone CambodiaMinor · Jul 29, 2026, 00:06 UTC
• Twilio: SMS Delivery Delays from Twilio to Fastweb SpA ItalyMinor · Jul 29, 2026, 13:51 UTC
• DigitalOcean: Response Degradation Impacting Kimi-K3Minor · Jul 29, 2026, 17:56 UTC
• Twilio: MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United StatesMinor · Jul 29, 2026, 18:09 UTC
• MongoDB Atlas: Delayed cluster configuration affecting free and flex usersMinor · Jul 29, 2026, 18:55 UTC

How often does Shippo have incidents?

Shippo reported 72 incidents in the last 90 days, 47 of them major or critical. A typical incident lasted 2h 24m. See Shippo's uptime and incident history