Shippo outage: Intermittent UPS rate quote and label failures

1. resolvedMay 8, 2026, 20:11 UTC

   This incident has been resolved.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Supabase: Network connectivity in us-east-1-az4Major · May 8, 2026, 00:50 UTC
• Confluent Cloud: Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4Major · May 8, 2026, 01:14 UTC
• GitBook: Degraded database performanceMajor · May 8, 2026, 15:52 UTC
• Elasticsearch: Issues with Email AlertsMajor · May 8, 2026, 18:10 UTC
• Discord: Increased API ErrorsMajor · May 8, 2026, 19:08 UTC
• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Twilio: SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United StatesMinor · May 4, 2026, 20:40 UTC
• Snyk: Snyk Recurring Tests DelayedMinor · May 6, 2026, 15:32 UTC
• Twilio: SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in EuropeMinor · May 7, 2026, 08:07 UTC
• Twilio: SMS Delivery Delays from Twilio to KPN NetherlandsMinor · May 7, 2026, 08:50 UTC

How often does Shippo have incidents?

Shippo reported 72 incidents in the last 90 days, 47 of them major or critical. A typical incident lasted 2h 24m. See Shippo's uptime and incident history