Major impactResolvedE-commerce

Shopify outage: We are investigating an issue preventing web traffic to our servers

Shopify reported this major-impact incident on its official status page on Jun 21, 2022, 06:59 UTC. It was resolved after 1h 12m.

Right now Shopify is operational. Live Shopify status →

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Jun 21, 2022, 06:59 UTC
started
Jun 21, 2022, 08:11 UTC
resolved
1h 12m
duration
Major
impact

Affected components

  • API & Mobile
  • Admin
  • Checkout
  • Point of Sale
  • Reports and Dashboards
  • Storefront
  • Support
  • Third party services

Timeline

updates from Shopify's status page ↗
  1. resolvedJun 21, 2022, 08:11 UTC

    All traffic is back to normal levels, we are no longer seeing errors and believe this fix has worked as intended.

  2. monitoringJun 21, 2022, 07:58 UTC

    A fix has been put in place and we are monitoring for any further issues.

  3. investigatingJun 21, 2022, 06:59 UTC

    We are looking into this and will keep you posted with updates here as soon as we have identified the issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Assets not loading for some Shopify services (Jun 8, 2021)Next: Some merchants are encountering errors within their admin (Oct 25, 2022) →
Shopify outage on Jun 21, 2022: We are investigating an issue preventing web traffic to our servers · APIStatus.watch