Major impactResolvedE-commerce

Shopify outage: Buy button malfunctioning in the admin

Shopify reported this major-impact incident on its official status page on Nov 20, 2019, 23:59 UTC. It was resolved after 7 min.

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Nov 20, 2019, 23:59 UTC
started
Nov 21, 2019, 00:06 UTC
resolved
7 min
duration
Major
impact

Affected components

  • Admin

Timeline

updates from Shopify's status page ↗
  1. resolvedNov 21, 2019, 00:06 UTC

    This incident has been resolved.

  2. monitoringNov 21, 2019, 00:04 UTC

    A fix has been implemented and we are monitoring the results.

  3. identifiedNov 20, 2019, 23:59 UTC

    The issue has been identified and a fix is being implemented.

  4. investigatingNov 20, 2019, 23:59 UTC

    Buy Buttons are currently not visible on product pages for some stores. We’re investigating and will keep you updated.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shopify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Shopify have incidents?

Shopify reported 0 incidents in the last 90 days. See Shopify's uptime and incident history

← Previous: Shopify storefronts not accessible on some stores (Nov 20, 2019)Next: Admin and Storefronts experiencing intermittent downtime (Nov 25, 2019) →
Shopify outage on Nov 20, 2019: Buy button malfunctioning in the admin · APIStatus.watch