Major impactResolvedDatabases

Snowflake outage: INC20000217

Snowflake reported this major-impact incident on its official status page on Sep 14, 2026, 04:48 UTC. It was resolved after 1h 21m.

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Sep 14, 2026, 04:48 UTC
started
Sep 14, 2026, 06:09 UTC
resolved
1h 21m
duration
Major
impact

Affected components

  • Databases, Tables, and Views
  1. resolvedSep 14, 2026, 06:09 UTC

    Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the affected deployments may have experienced performance degradation or issues logging into Snowflake, including delayed sign-ins, and SSO login loops. Incident start time: 22:22 UTC September 13, 2026 Incident end time: 05:18 UTC September 14, 2026 Preliminary root cause: An update intended to improve authentication handling caused a subset of single sign-on (SSO) sign-in attempts across multiple regions to fail or loop, preventing affected users from logging in to Snowflake. A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

  2. monitoringSep 14, 2026, 05:40 UTC

    Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the affected deployments may have experienced performance degradation or issues logging into Snowflake, including delayed sign-ins, and SSO login loops. Incident start time: 23:35 UTC September 13, 2026 Incident end time: 05:18 UTC September 14, 2026 Preliminary root cause: An update intended to improve authentication handling caused a subset of single sign-on (SSO) sign-in attempts across multiple regions to fail or loop, preventing affected users from logging in to Snowflake.

  3. identifiedSep 14, 2026, 05:18 UTC

    Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 1 hour. Customer experience: Customers hosted in the affected deployments may experience performance degradation or issues logging into Snowflake, including delayed sign-ins, and SSO login loops. ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Workaround: There are currently no available workarounds for this issue. Incident start time: 23:35 UTC September 13, 2026

  4. investigatingSep 14, 2026, 04:48 UTC

    Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 1 hour. Customer experience: Customers in the affected regions may experience performance degradation or issues logging into Snowflake, including delayed sign-ins, query execution failures, and errors managing data. ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Workaround: There are currently no available workarounds for this issue. Incident start time: 23:35 UTC September 13, 2026

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snowflake's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Snowflake have incidents?

Snowflake reported 23 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 56m. See Snowflake's uptime and incident history

Snowflake outage on Sep 14, 2026: INC20000217 · APIStatus.watch