Major impactResolvedDatabases

Snowflake outage: INC20000173

Snowflake reported this major-impact incident on its official status page on Aug 24, 2026, 16:22 UTC. It was resolved after 1h 41m.

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Aug 24, 2026, 16:22 UTC
started
Aug 24, 2026, 18:03 UTC
resolved
1h 41m
duration
Major
impact

Affected components

  • Applications
  1. postmortemAug 31, 2026, 22:54 UTC

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000173](https://community.snowflake.com/s/article/INC20000173)

  2. resolvedAug 24, 2026, 18:03 UTC

    Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication. Incident start time: 14:47 UTC August 24, 2026 Incident end time: 17:21 UTC August 24, 2026 Preliminary root cause: A system configuration change caused an outdated application version to be deployed, resulting in authentication session failures. Once identified, the configuration was corrected to restore the proper application version. A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.

  3. monitoringAug 24, 2026, 17:37 UTC

    Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified region may have been unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication. Workaround: There were no available workarounds for this issue. Incident start time: 14:47 UTC August 24, 2026 Incident end time: 17:21 UTC August 24, 2026 Preliminary root cause: A system configuration change caused an outdated application version to be deployed, resulting in authentication session failures. Once identified, the configuration was corrected to restore the proper application version.

  4. identifiedAug 24, 2026, 17:17 UTC

    Current status: We're in the process of implementing a fix for this issue. We'll provide an update within the next 60 minutes. Customer experience: Customers hosted in the specified region may be unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication. An ETA is not yet available. We'll provide one as soon as possible. Workaround: There are no available workarounds for this issue. Incident start time: 15:00 UTC August 24, 2026

  5. identifiedAug 24, 2026, 16:53 UTC

    Current status: We've identified an issue with a system configuration that is causing authentication problems in Snowsight, and we're developing and implementing a fix to restore service. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the specified region may be unable to remain logged in to Snowsight, experiencing immediate logout after successful authentication. ETA: An ETA is not yet available. We'll provide one as soon as possible. Workaround: There are currently no available workarounds for this issue. Incident start time: 15:00 UTC August 24, 2026

  6. investigatingAug 24, 2026, 16:22 UTC

    Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 1 hour. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight. Workaround: There are currently no available workarounds for this issue. Incident start time: 15:00 UTC August 24, 2026

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snowflake's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Snowflake have incidents?

Snowflake reported 23 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 56m. See Snowflake's uptime and incident history

Snowflake outage on Aug 24, 2026: INC20000173 · APIStatus.watch