Critical impactResolvedDatabases

Snowflake outage: INC20000115

Snowflake reported this critical-impact incident on its official status page on Jul 30, 2026, 03:00 UTC. It was resolved after 1h 57m.

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Jul 30, 2026, 03:00 UTC
started
Jul 30, 2026, 04:56 UTC
resolved
1h 57m
duration
Critical
impact

Affected components

  • Applications
  1. postmortemAug 10, 2026, 04:31 UTC

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000115](https://community.snowflake.com/s/article/INC20000115)

  2. resolvedJul 30, 2026, 04:56 UTC

    Current status: We've monitored the environment and confirmed that reverting the configuration change restored service. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to log in to Snowsight. Affected users may have encountered HTTP 404 errors or "Incoming request with IP/Token is not allowed to access Snowflake" errors when attempting to access Snowsight via private endpoints. Workaround: There were no available workarounds for this issue. Incident start time: 00:18 UTC July 30, 2026 Incident end time: 03:52 UTC July 30, 2026 Preliminary root cause: A recent configuration change to a subset of the routing infrastructure caused connectivity failures for customers accessing Snowsight via private endpoints. A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page

  3. monitoringJul 30, 2026, 04:17 UTC

    Current status: We've reverted a recent configuration change and confirmed that service has been restored. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to log in to Snowsight. Affected users may have encountered HTTP 404 errors or "Incoming request with IP/Token is not allowed to access Snowflake" errors when attempting to access Snowsight via private endpoints. Workaround: There were no available workarounds for this issue. Incident start time: 00:18 UTC July 30, 2026 Incident end time: 03:52 UTC July 30, 2026 Preliminary root cause: A recent configuration change to a subset of the routing infrastructure caused connectivity failures for customers accessing Snowsight via private endpoints.

  4. identifiedJul 30, 2026, 03:30 UTC

    Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to log in to Snowsight. Affected users may encounter HTTP 404 errors or "Incoming request with IP/Token is not allowed to access Snowflake" errors when attempting to access Snowsight via private endpoints. ETA: Our current estimate is that service will be restored within 1 hour. Workaround: There are currently no available workarounds for this issue.

  5. investigatingJul 30, 2026, 03:00 UTC

    Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the specified regions may be unable to log in to Snowsight. Affected users may encounter HTTP 404 errors or "Incoming request with IP/Token is not allowed to access Snowflake" errors when attempting to access Snowsight via private endpoints.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snowflake's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Snowflake have incidents?

Snowflake reported 23 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 56m. See Snowflake's uptime and incident history

Snowflake outage on Jul 30, 2026: INC20000115 · APIStatus.watch