Snowflake reported this minor-impact incident on its official status page on May 15, 2026, 04:01 UTC. It was resolved after 1h 24m.
Right now Snowflake is degraded. Live Snowflake status →
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0157230](https://community.snowflake.com/s/article/INC0157230)
<b>Current status:</b> We've monitored the environment and confirmed the rollback restored service. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. <b>Customer experience:</b> Customers hosted in the specified regions may have experienced Cortex Code in Snowsight stopping mid-response after completing only one step of a request. The response may have stopped without an error message or may have repeated without progressing. <b>Incident start time:</b> 22:50 UTC May 14, 2026 <b>Incident end time:</b> 04:05 UTC May 15, 2026 <b>Preliminary root cause:</b> A recent update to Cortex Code introduced a code issue that caused Cortex Code in Snowsight to incorrectly halt responses, preventing requests from completing. A root cause analysis (RCA) document will be published within five business days.
<b>Current status:</b> We've identified and rolled back a Cortex Code update to resolve this issue. We'll continue to monitor the environment until we're confident all services are functioning properly. <b>Customer experience:</b> Customers hosted in the specified regions may have experienced Cortex Code in Snowsight stopping mid-response after completing only one step of a request. The response may have stopped without an error message or may have repeated without progressing. <b>Incident start time:</b> 22:50 UTC May 14, 2026 <b>Incident end time:</b> 04:05 UTC May 15, 2026 <b>Preliminary root cause:</b> A recent update to Cortex Code introduced a code issue that caused Cortex Code in Snowsight to incorrectly halt responses, preventing requests from completing.
<b>Current status:</b> We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. <b>Customer experience:</b> Customers hosted in the specified regions may experience Cortex Code in Snowsight stopping mid-response after completing only one step of a request. The response may stop without an error message or may repeat without progressing.
Our 5-minute checks didn't record a change in Snowflake's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Snowflake reported 23 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 1h 56m. See Snowflake's uptime and incident history