Snyk incident: Jira Integration Degraded

Affected components

• Snyk Code
• Snyk Container
• Snyk IaC
• Snyk Open Source

1. resolvedMay 20, 2026, 10:51 UTC

   We are no longer observing any impact affecting Jira integration workflows. The Snyk Incident Response has been stood down.

2. monitoringMay 19, 2026, 19:47 UTC

   A fix has been deployed to production, and we are monitoring the impacted Jira integration workflows to confirm the issue is fully resolved.

3. identifiedMay 19, 2026, 15:35 UTC

   Snyk engineers have identified the root cause of the Jira integration issue and are actively developing a fix.

4. investigatingMay 19, 2026, 14:19 UTC

   We're currently investigating an issue affecting the <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/jira-integration">Jira integration</a>. Users will be unable to manage Jira integrations, view associated Jira tickets on Snyk issues, or create new Jira tickets through the platform. The <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/snyk-security-in-jira-cloud-integration">Snyk Security In Jira Cloud integration</a> is unaffected. The Snyk Incident Response has been invoked.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Snyk's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Netlify: Elevated response times affecting origin servicesCritical · May 19, 2026, 21:08 UTC
• Confluent Cloud: Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4Major · May 8, 2026, 01:14 UTC
• LaunchDarkly: Event Ingestion DelaysMajor · May 19, 2026, 14:49 UTC
• Linode: [DirtyFrag] Linux Privilege Escalation VulnerabilityMinor · May 8, 2026, 13:40 UTC
• Linode: [Fragnesia] Linux Privilege Escalation VulnerabilityMinor · May 13, 2026, 21:02 UTC
• ClickHouse Cloud: GCP us-east1 capacity constraints impacting cluster operationsMinor · May 18, 2026, 12:31 UTC
• Akamai: Reporting Issues affecting URL Traffic and URL Responses reportsMinor · May 19, 2026, 10:13 UTC
• Netlify: Degraded performance with Create APIMinor · May 19, 2026, 14:26 UTC
• Netlify: Degraded performance with Create APIMinor · May 19, 2026, 18:18 UTC
• Mux: Elevated rebuffering in live streamsMinor · May 19, 2026, 23:56 UTC

How often does Snyk have incidents?

Snyk reported 17 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 6h 27m. See Snyk's uptime and incident history