Minor impactResolvedCommunication

Twilio incident: 400 Error on Plan Downgrades and Cancellations for Accounts with Dedicated IPs

Twilio reported this minor-impact incident on its official status page on Aug 10, 2026, 16:21 UTC. It was resolved after 1h 24m.

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Aug 10, 2026, 16:21 UTC

started

Aug 10, 2026, 17:45 UTC

resolved

1h 24m

duration

Minor

impact

Timeline

updates from Twilio's status page ↗

resolvedAug 10, 2026, 17:45 UTC
Our engineers have monitored the fix and confirmed the issue with plan downgrades and cancellations for accounts with dedicated IPs has been resolved. All services are now operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 501 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history

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