Twilio incident: SMS Delivery Delays and Failures From Bitel In Peru To a Subset Of Twilio Shortcode

1. resolvedJul 2, 2026, 06:57 UTC

   This situation has been mitigated for a subset of impacted short codes, for the remaining impacted shortcodes, impacted customers will receive an external communication informing about the situation and next steps. This post will be resolved

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Anthropic: We’ve suspended access to Claude Mythos 5 and Claude Fable 5Critical · Jun 13, 2026, 00:50 UTC
• Snowflake: INC20000063Critical · Jun 30, 2026, 22:34 UTC
• Grafana Cloud: Loki and Frontend Observability - Major Outage in prod-us-central-0 regionCritical · Jul 2, 2026, 04:55 UTC
• OVHcloud: [UK1][Containers & Orchestration] - Managed Kubernetes Service Incident NotificationMajor · Jun 25, 2026, 19:25 UTC
• OVHcloud: [GRA9][File storage] - File storage incident notificationMajor · Jun 26, 2026, 10:21 UTC
• Vercel: Intermittent Login Failures on Vercel DashboardMajor · Jun 26, 2026, 13:08 UTC
• Vimeo: Issues loading ShowcasesMajor · Jun 26, 2026, 19:17 UTC
• OVHcloud: [BHS1/3/5][Compute - Instance] - Some instances incident notificationMajor · Jun 28, 2026, 17:15 UTC
• OVHcloud: [GRA1/11][Compute - Instance] - Some instances incident notificationMajor · Jun 28, 2026, 19:10 UTC
• Mapbox: Elevated Rate of Partial Response (206) and Not Found (404) Errors in the Search Box APIMajor · Jun 29, 2026, 08:53 UTC

How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history