Minor impactResolvedCommunication

Twilio incident: Conversation Intelligence Is Not Processing Conversations and Will Have Delays Running Operators

Twilio reported this minor-impact incident on its official status page on Jun 30, 2026, 21:57 UTC. It was resolved after 2h 7m.

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Jun 30, 2026, 21:57 UTC
started
Jul 1, 2026, 00:04 UTC
resolved
2h 7m
duration
Minor
impact

Timeline

updates from Twilio's status page ↗
  1. resolvedJul 1, 2026, 00:04 UTC

    Delays generating summaries and observations on profiles has been resolved and Conversation Memory is operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

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How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history

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Twilio incident on Jun 30, 2026: Conversation Intelligence Is Not Processing Conversations and Will Have Delays Running Operators · APIStatus.watch