Minor impactResolvedCommunication

Twilio incident: User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines

Twilio reported this minor-impact incident on its official status page on Jun 20, 2026, 02:07 UTC. It was resolved after 5h.

Right now Twilio is operational. Live Twilio status →

🔔 Get alerted when Twilio has issuesFree · email alerts · no credit card
Jun 20, 2026, 02:07 UTC
started
Jun 20, 2026, 07:07 UTC
resolved
5h
duration
Minor
impact
  1. resolvedJun 20, 2026, 07:07 UTC

    The incident has been resolved and User Authentication Identity SNA missing redirects for PLDT Smart in the Philippines is operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Twilio have incidents?

Twilio reported 501 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history

Twilio incident on Jun 20, 2026: User Authentication Identity SNA Missing Redirects for PLDT Smart in Philippines · APIStatus.watch