Twilio incident: Processing Delays Within Conversation Intelligence V2

1. resolvedMay 27, 2026, 17:13 UTC

   Delays within Conversation Intelligence v2 and Flex Agent Copilot has been resolved and is operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 501 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history