Minor impactResolvedCommunication

Twilio incident: Voice Call Failures from Network Subscribers to a Subset of Twilio El Salvador Phone Numbers

Twilio reported this minor-impact incident on its official status page on May 16, 2026, 20:55 UTC. It was resolved after 4h 10m.

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May 16, 2026, 20:55 UTC
started
May 17, 2026, 01:05 UTC
resolved
4h 10m
duration
Minor
impact
  1. resolvedMay 17, 2026, 01:05 UTC

    The incident has been resolved and voice calls from network subscribers to a subset of Twilio El Salvador Phone Numbers are operating normally.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Twilio have incidents?

Twilio reported 500 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 48m. See Twilio's uptime and incident history

Twilio incident on May 16, 2026: Voice Call Failures from Network Subscribers to a Subset of Twilio El Salvador Phone Numbers · APIStatus.watch