Minor impactResolvedCommunication

Twilio incident: Conversation Intelligence (Classic) is Unavailable in the new Console

Twilio reported this minor-impact incident on its official status page on May 14, 2026, 08:25 UTC. It was resolved after 3h 27m.

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May 14, 2026, 08:25 UTC

started

May 14, 2026, 11:52 UTC

resolved

3h 27m

duration

Minor

impact

Timeline

updates from Twilio's status page ↗

resolvedMay 14, 2026, 11:52 UTC
The issue affecting the Conversation Intelligence (classic) has been resolved and is operating normally at this time.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Twilio have incidents?

Twilio reported 501 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 5h 49m. See Twilio's uptime and incident history

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